Privacy Policy
Privacy Policy
The company with the trade name "Kountouriotis Evangelos", Loxis Falangos 4, Thebes, 32200, in Greece (Tax Identification Number: 128718881 / Tax Office of Thebes), tel. 2262081422 \ email [email protected] (hereinafter HERACLES BIO-MARKET "or the" Online Store ", the" Company "," Company "," us "," us "," us "), applies this Privacy Policy informs you about the information we collect in framework of our cooperation and explains the purposes of collection and processing, but also how to use them. Furthermore, it shows you how we protect your information and data, ensuring reliability and confidentiality. The expression of interest for the purchase of a product, as well as the creation of a personal account on the website www.bioagora-iraklis.gr is an explicit acceptance of it.
- Guarantee of data security and confidentiality
The Company has adopted and implemented since the establishment and operation of our online platform all security valves, which are now established by EU Regulation 2016/679 (General Regulation on Data Protection). It will certainly continue to act and operate in accordance with the current national legislation, Law 2472/1997, Law 3471/2006 and the Decisions and Instructions of the Personal Data Protection Authority and the European Data Protection Regulation.
- Your personal data and information
The collection and processing is limited exclusively to the data and information, which you provide to us with your explicit consent and which are deemed absolutely necessary for the purchase of the products that interest you. Respectively, for those who are looking for a job or exploring commercial cooperation with the Company, those information and data that allow the achievement of the above purpose are considered necessary.
This data is collected primarily through the creation of a personal account (account) and secondarily through e-mail, and in some cases by telephone. They extend mainly (indicatively and not restrictively) to the name, the contact telephone and the e-mail and postal address.
2.1 For what purposes do we collect your data?
The purposes for which we collect and process data, with your consent, consist of:
-Process of completing, updating the course and sending your order
-Your information about new products as well as offers,
-Promotion of products or new commercial features of other Company Websites
-Your information about new services and features of the Website
-Optimization of our services
In order to provide the services requested by the customer, and to achieve the above mentioned purposes, we are asked to provide you with your personal information and data which you provide us, ie name, surname, contact details (phone, e-mail, etc.), as well as possibly your personal data that you have posted on your profile page on the website www.facebook.com, if you choose to create a profile on our website by linking through your passwords and your facebook profile.
In any case, every natural person has the ability at any time to wish to send a written information to the e-mail address of our company: [email protected], informing that he does not wish further updates from our company, beyond those that are within any our other contractual relationship with the same natural person.
Furthermore, we collect and process data, in addition to your consent, only when required by law or at the request of prosecutors or judicial authorities.
2.2 How long do we keep the data?
The data are kept for as long as is necessary to achieve the purpose for which they were collected. If the purpose of their preservation and processing is fulfilled or ceases to exist, they are deleted, without prejudice to legal compliance with the Law that makes their preservation mandatory.
In particular, for as long as a member or user of the Website maintains a personal account on it, it is self-evident that his personal data is kept. Respectively, for as long as one of the suppliers is one of the partners of the Company, his data are kept.
2.3 To whom can your personal data be disclosed?
Exclusively to employees, associates, or subcontractors of the Company, who process them in order to implement our services. As long as your data is transferred to third parties, we know that the necessary measures and contractual commitments have been made in advance with the third party on the manner of lawful processing, confidentiality and security of your data.
In addition to the above, we never assign, transfer, disclose or distribute data to any third party, unless required to do so by Law or Authority or at your request.
2.4 Personal information and data we receive about you from third parties
In the event that, in the context of cooperation, data from third parties in charge of processing come into our possession, the responsibility for securing your consent rests with the third party responsible. A constant pursuit of our Company is the finding and control that the processing of data has been done in the legally prescribed manner.
3. Protection of personal data
The Company has adopted procedures, which protect the personal data provided by users through the website. User data is protected against any unauthorized access or disclosure, loss or misuse and alteration or destruction.
Www.bioagora-iraklis.gr does not maintain credit card information, as all payment operations are implemented in the environment of the cooperating credit institutions and companies (Piraeus Bank). The connection of the users with the website, as well as the exchange of data with the companies is done through a secure connection, as an SSL security certificate of the company SSL.com (https://www.ssl.com/about/) is installed. At the same time, they themselves shield through the taking of all necessary measures the security of transactions and user data.
Our commitment to securing your data is firm and absolute. We are constantly taking, in line with current legislation, all those necessary organizational and technical measures, which allow us to ensure the security of your information and personal data. We are constantly updating and improving our security practices.
Likewise, our business partnerships take into account all of the above and extend to natural or legal persons, who guarantee that they process data on the same terms of confidentiality and security as us.
In the unlikely event that a data leak or breach is found, the Company will take all necessary measures to inform you and inform the Authorities within 72 hours, in accordance with General Regulation (EU) 2016/679. If any of your data leaks come to your notice, you have the obligation to inform us immediately, within 24 hours from the time you become aware.
4. What are your rights regarding your personal data
Right of access - information
You always have the right, at your request, to have full access to and information about the data we hold about you.
Right of processing - correction
If the data we hold about you is not accurate or is incorrect or incomplete, you have the right to request and request that it be corrected, supplemented or updated.
Right to delete - "forgotten"
You have the right to apply and request that we delete your personal data, as long as this is not contrary to a provision of law (eg tax provision).
Right to restrict processing
You have the right to request and request that the way we process your data be restricted. This means that we can retain your information without the need for further processing, keeping only what data you need for future reference.
Right to object to the processing
You have the right to object to the way we process your data for any of the reasons set out in Article 6 (1e, 1f) of General Regulation (EU) 2016/679 and if there is such a legal reason, we will stop processing.
Right to the portability of your data.
You have the right to request to retrieve and reuse or forward to third parties your personal data, for purposes and services that you select and indicate, always in a secure and appropriate manner.
All the above rights, as well as the right to revoke your consent, you have the opportunity to exercise them at any time, by submitting a request via e-mail to [email protected]. Furthermore, you can send your request by post to the Company, which is also the legal Responsible for the processing of your Personal Data.
- Changes to the Privacy Policy
This content may be amended from time to time as a result of our ongoing efforts to improve the protection of your personal data and to comply with applicable law, following changes to it.
- Consent to the Processing of Personal Data
By registering on the website www.bioagora-iraklis.gr, the user consents that his personal data be used by our company as responsible for their processing through automated means, either by himself or through any other person appointed by the our company to carry out the processing by order and on its behalf. These data (insofar as they are considered personal data) are subject to the European and Greek legal framework. Because malicious third-party unauthorized access to users' emails sent over the Internet cannot be ruled out, users are advised not to email information they wish to remain confidential.
- Legal basis for the processing of personal data
The processing of your personal data is done primarily on the basis of the execution of a contract between our company and the data subject (purchase and delivery of products) or due to our previous commercial cooperation. Also, the processing of your personal data is done on the basis of already given consent of the subject, so that they can be used for purposes of marketing, sending informative e-mails, telephone communication for information, etc. It is also done in order for our Company to fulfill its own legal obligation or this (processing) is done in the context of the legal interest of the subject.
- What happens in case you choose not to give us your consent to the collection and processing of your data or in case you revoke it?
In this case we will not be able to provide you with our services.
